Shipping & Returns Policy Shipping

We are proud to offer both UK and international shipping, ensuring Empowerment reaches you wherever you are.

Shipping Options & Costs

• UK Standard Shipping: £3.29 (2–3 working days)

• UK Next Day Shipping: £4.00 (next working day)

• International Standard Shipping: £13.22 (7–12 working days)

• International Express Shipping: £17.73 (5–9 working days)
   

Free Shipping

• Free UK shipping on orders over £50

• Free international shipping on orders over £100
   

Processing Times
Orders are typically processed within 1–2 working days before dispatch. Please note that certain items may require additional processing time.

Shipping Providers
We use trusted delivery partners including Evri, DPD, and the Post Office.

Tracking
All orders are provided with a tracking number once dispatched so you can follow your delivery every step of the way.

Delays & Lost Parcels
If your parcel is delayed or lost, please contact us at hello@empowermentkeysafety.com. We will liaise with the shipping provider and offer a refund or discount where appropriate, depending on the circumstances.

Returns & Refunds
We want you to feel confident in your purchase with Empowerment.

Returns Window
We accept returns within 7 days of receiving your order.

Return Conditions

• Items must be unused and in their original condition.
   

Return Costs

• Customers are responsible for covering return shipping costs.
   

Refunds

• Refunds are issued to your original payment method.

• Please allow 5–12 working days for the refund to appear once processed.

Damaged, Faulty or Incorrect Items
If your item arrives damaged, faulty, or incorrect, please contact us with proof (such as photos). We will offer a refund or discount depending on the situation.

Contact Us
For any issues or questions regarding your order, please contact:
hello@empowermentkeysafety.com
We appreciate your trust in Empowerment and are committed to providing a smooth and reliable shopping experience.